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Knowledge base
General
FAQ
16
What WiFi brands do you support? What hardware/licenses are required for each brand?
Why is a combination of Wi-Fi and video technology the best solution for in-store analytics?
General Overview of Privacy Protection
Is a MAC Address or ID personal information?
What additional steps are you taking to ensure privacy?
View all 16
What do I do if my question/issue is not answered anywhere on the knowledge base?
1
What do I do if my question/issue is not answered anywhere on the knowledge base?
Public API's
1
Public API Documentation
GWS RADIUS Accounting configuration
1
How to trace session for GWS based on MAC Address provided by Client
Getting Started
What is Tapway?
1
What is Tapway?
Which social media channels does Tapway offer?
1
Which social media channels does Tapway offer for sign-in options?
What if my customers don’t use social media?
1
What if my customers don’t use social media?
Can I see how many of my customers are actually using Tapway?
1
Can I see how many of my customers are actually using Tapway?
My business has multiple venues. Can I install Tapway in all my venues?
1
My business has multiple venues. Can I install Tapway in all my venues?
If I have more than one access point, does this affect the service I need to buy?
1
If I have more than one access point, does this affect the service I need to buy?
What WiFi brand(s) do you support?
0
Account Activation & Hardware Configuration
Set Up Xovis Sensor
1
How to Setup Xovis Sensor (PCS2-UL model) Firmware Vers. 5.1.5
User Manual for Tapway Solutions
FaceTrack
3
How to Use Face Terminal with Thermometer?
How to Use DSS Server?
How to Use Tapway FaceTrack Middleware?
Tech Support Troubleshooting
PeopleTrack Vision Support Guides
15
How to estimate how many Brickstream 2D or 3D sensors are required for a store?
How to Send Video Capture to Brickstream Validator?
How to Set Up Brickstream FTP and Troubleshoot Raw Data?
How Do We Troubleshoot Brickstream Sensors?
How to Perform Brickstream Accuracy Validation?
View all 15
TD Intelligence Smart Counting Sensor
5
How to setup TD Intelligence Smart Counting Sensor
How to Set Up TD TrafficPro Software in Local Server
How to restore lost data from TD Intelligence
How to Troubleshoot TD Intelligence sensor
How to use Tapway Data Google Excel Sheets
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