FAQ

Default solution folder, feel free to edit or delete it.

Why is it better than just engaging market research firm to perform ad-hoc analysis when needed?
You don’t have to engage a market research firm and perform an ad-hoc analysis when you can just access this information anywhere, anytime. Instead of waiti...
Sat, 10 Oct, 2015 at 3:14 PM
How to estimate initial RSSI strength for shop boundary?
Tapway has proprietary algorithms for estimating initial RSSI strength. By default, a RSSI strength of -65 is chosen as baseline (for store size of ~2000 sf...
Thu, 17 Aug, 2017 at 9:36 AM
What's the difference between presence and triangulation analytics? What features are available to each type?
Presence mode, as the name suggests, is based on detection of presence of devices around a Wi-Fi Access Point. If a device's signals are detected and p...
Tue, 15 Jan, 2019 at 6:18 PM
How do you qualify a device as 'walkby', 'visitor' or 'bounced'? (Single Sensor Mode)
In single-sensor mode, this is how we classify devices into different categories: Dwell Time : Amount of time a person spent in the store. ...
Thu, 17 Aug, 2017 at 9:25 AM
How do you qualify a device as 'walkby' or 'visitor'? (Multi Sensor Mode)
In multi-sensor mode, ideally catered for large retailers such as hypermarkets, malls, department stores, anchor tenants, we have different classification m...
Thu, 17 Aug, 2017 at 9:31 AM
What browsers are supported by Tapway Dashboard?
Tapway supports most recent browsers, with the exception of Internet Explorer.  This includes: Google Chrome Firefox Edge Safari
Tue, 21 Jan, 2020 at 6:06 PM