How do you qualify a device as 'walkby', 'visitor' or 'bounced'? (Single Sensor Mode)

Modified on Thu, 17 Aug, 2017 at 9:25 AM

In single-sensor mode, this is how we classify devices into different categories:



Dwell Time :
Amount of time a person spent in the store.


* Visitor Threshold :
Default setting is 2 minutes. Subject to changes based on different circumstances / requirements.


** Engagement Threshold :
Default setting is 10 minutes. Subject to changes based on different circumstances / requirements.


Bounced Visitor :
People who came into the store but left within the visitor threshold time pre-set.


Normal Visitor :
People who spent longer than the visitor threshold time.


Engaged Visitor :
Shopper who stayed for longer than the engagement threshold.


NOTE: All thresholds may be adjusted based on different customer needs.



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