PeopleTrack Vision Support Guides

Stopping False Tracks From Counting at Night -3D Gen 2
You can either try yourself with the instructions here for ghost counting issue from support portal or log a request in https://flir.custhelp.com/app/ask_PC...
Sat, 14 Aug, 2021 at 11:52 AM
Advanced - How to do ROI Adjustment for Brickstream Cameras
Refer to attached guides
Tue, 25 May, 2021 at 7:41 PM
Steps for PeopleTrack Count sync with FTP for client usage & reference
We will use BATA as our client for this example: Find out the store code from portal (BackendID in location setting, using superadmin access) Add stor...
Thu, 5 May, 2022 at 5:32 PM
How to upgrader firmware version for TDI sensor (TD1001, TD2000B, TD2000, TD2000G2)
Hi, if you are reading this, you probably got stuck with some issue on the TDI sensor in which after done the necessary troubleshooting and don't seem t...
Fri, 16 Feb, 2024 at 4:39 PM
How to setup Demographic (adult/child and male/female) feature for TD2000G2
To setup TD2000G2, make sure you are running the firmware 1.182 and above.  if you don't, be sure to visit this article to know how to upgrade the TDI ...
Mon, 21 Oct, 2024 at 6:01 PM